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WARRANTY
Purchases through underwater.com.au in Australia or approved resellers supplied by underwater.com.au receive 6 months (factory standard) warranty from the purchase date. For purchases made from a different seller, warranty claims will need to be settled with the seller directly.
Any part of the SEA-DOO® Seascooter™
product supplied by by the Distributor and found
in the reasonable judgment of the Distributor to
be defective in material or workmanship will be
repaired or replaced by the Distributor without
charge for parts or labor. The product including
any defective part must be sent to the Distributor
within the warranty period. The customer will pay
for the expense of delivering the product to the
Distributor. The Distributor will pay for the expense
of returning the product to the customer.
This warranty does not cover any product that has
been subject to misuse negligence or accident, or
that has been operated in any way contrary to the
operating instructions as specified in the User
Manual or been used commercially such as for hire and tour operations. This warranty does not apply to any damage
to the product that is the result of improper maintenance
or to any product that has been altered or modified
so as to change its intended use. This warranty
does not extend to repairs made necessary by normal
wear or by the use of parts or accessories which
are either incompatible with the product or adversely
affects its operation, performance or durability.
In addition, this warranty does not cover items
that experience normal wear and tear.
ALL IMPLIED WARRANTIES ARE LIMITED IN THE DURATION
TO THE WARRANTY PERIOD. AND SUCH IMPLIED WARRANTIES
INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY
AFTER THE EXPIRATION OF THE APPROPRIATE WARRANTY
PERIOD. THE DISTRIBUTOR'S OBLIGATION UNDER THE WARRANTY
IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR
OR REPLACEMENT OF DEFECTIVE PARTS AND RETURN OF
THE PRODUCT TO THE CUSTOMER. THE DISTRIBUTOR DOES
NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR THEM
ANY OTHER OBLIGATION.
THE DISTRIBUTOR ASSUMES NO RESPONSIBILITY FOR INCIDENTAL,
CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, BUT NOT
LIMITED TO EXPENSE OF RETURNING THE PRODUCT TO THE
DISTRIBUTOR, LOSS OF USE OF PRODUCT AND LOSS OF
TIME OR INCONVENIENCE.
BATTERY
This warranty does not include the battery.
CUSTOMER ENQUIRIES
If your unit is not operating, please refer
to your User Manual before contacting our
Customer Service Centre. For any damage
or repair work required, please do not return
your product to the store where is was purchased.
RETURNS
Please EMAIL US before returning the product
RETURN PROCEDURE
1. Call the Customer Service Centre for your Return
Authorization Number
2. Make a copy of your Proof of Purchase (receipt)
3. Pack the defective unit in its original packaging including the polystyrene foam and include the unit and all defective parts.
4. Attach the copy of your Proof of Purchase (receipt) to the outside of the box (clearly visible), together with the Return Authorization Number.
5. Ship the package to the Service Centre
PLEASE NOTE: Deliveries
that do not have the proof of purchase and
Return Authorization Number attached clearly
to the outside of the box, will not be accepted
by the Service Centre.